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HD Trade Services

Privacy Policy

HD Trade Services Pty Ltd

Last Updated: 14 March 2025

This Privacy Policy describes how HD Trade Services Pty Ltd ("we," "us," or "our") collects, uses, and protects your personal information. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

  • Name and contact details
  • Address and location information
  • Phone numbers and email addresses
  • Payment and billing information
  • Service history and preferences

1.2 Technical Information

We may automatically collect:

  • Device and browser information
  • IP address and location data
  • Website usage and interaction data
  • Cookies and similar technologies

2. How We Use Your Information

2.1 Service Delivery

We use your information to:

  • Provide and improve our services
  • Process payments and transactions
  • Schedule and manage appointments
  • Communicate about service updates

2.2 Marketing and Communications

With your consent, we may use your information for:

  • Sending newsletters and updates
  • Promotional offers and discounts
  • Service recommendations
  • Customer feedback and surveys

3. Information Sharing

We may share your information with:

  • Service providers and contractors
  • Payment processors and financial institutions
  • Legal and regulatory authorities
  • Business partners and affiliates

We do not sell your personal information to third parties.

4. Data Security

4.1 Security Measures

We implement appropriate security measures to protect your information, including:

  • Encryption of sensitive data
  • Secure data storage systems
  • Access controls and authentication
  • Regular security assessments

5. Your Rights

You have the right to:

  • Access your personal information
  • Request corrections to your data
  • Withdraw consent for marketing
  • Request data deletion
  • Lodge a complaint with authorities

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and collect usage data. You can control cookie settings through your browser preferences.

7. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes and obtain consent where required by law.

8. Contact Us

For privacy-related inquiries or to exercise your rights, please contact us at:

Email: privacy@hdtradeservices.com.au

Phone: 1300 420 911

Address: Brisbane, QLD

Your Privacy Matters

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to our collection and use of your information as described herein.

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