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Dux

Dux Ecosmart Pro 270

270 litre heat pump, and there's a version that plugs into a normal power point.

Ring for the current supply priceA family of four who'd rather not pay an electrician.

Supply only. We don't publish an install price because it depends on the gas line, the run to the taps and where the old unit sits - and a number here would be a guess at your house.

From the van

The plug-in is the whole point of this one. If there's a power point already out there you skip the electrician, and that's a few hundred dollars that doesn't appear on anybody's brochure. Two things to check first: it's over two metres tall, and it wants a metre clear on the fan side. Measure before you commit.

The numbers

Dux model
270DHB36 hard-wired, or 270DHB36P plug-in
Type
Heat pump, all one piece
Tank
270 litres
Power point
The P model plugs into a normal 10 amp power point, 3 m cordThe same power point you'd plug a kettle into. It's the reason to look at this one - the other two heat pumps need an electrician before they'll run.
Noise
Dux doesn't publish one
Backup element
2.4 kW hard-wired, 1 kW on the plug-in
Rebate
Eligible for STCs, taken off the price up front

Will it fit?

Size
2010 mm tall, 640 mm round, 673 mm deep with the cover
Weight
114 kg empty
Clearances
1 m on the outlet side, 350 mm on the intake side, 600 mm above.
Power
Normal 10 amp power point on the P model. The other one is hard-wired.

Full specs in Dux's own spec sheet.

What it's good at

  • The plug-in version needs no electrician, which is real money saved
  • 270 litres, same as the Rheem
  • Round and 640 mm across, so it goes down a narrow side path

What to watch for

  • 2010 mm tall - over two metres once it's on a base. Check under an eave
  • Wants a full metre clear on the outlet side, more than the other two
  • Dux publishes no noise figure, so you can't compare it on paper
  • The plug-in's backup element is 1 kW instead of 2.4, so it's slower to catch up

How it compares

Rheem Ambiheat HDc-270

Same tank size, shorter, needs less side clearance, and Rheem publishes a noise figure. But it's hard-wired.

Rinnai Enviroflo 215

Smaller and shorter, quietest of the three, but wants a 15 amp outlet.

Dux Ecosmart 200

Same idea, 202 litres, and 1580 mm instead of 2010. Worth it if height is the problem.

Work out what it'll cost you to run

At your tariff, against every other type - because the cheaper unit often isn't.

Questions we get

Does it really just plug in?

The 270DHB36P does, into a normal 10 amp point. The other version is hard-wired.

How loud is it?

Dux doesn't publish a figure, so we won't guess one. It's a fan and a compressor, same as the others.

What happened to the Airoheat?

Discontinued. Ecosmart is what Dux sells now.

Will it fit under my eave?

It's 2010 mm before the base. That's the first thing we measure.

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